Privacy Policy

Privacy Policy

Introduction

Welcome to https://gold-coast-chiropractic.thebestlocalpro.com (referred to as ‘Gold Coast Chiropractic’ or ‘we’). We are committed to maintaining the privacy and security of your personal information. This Privacy Policy explains our practices regarding the collection, use, and disclosure of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Our official website at https://gold-coast-chiropractic.thebestlocalpro.com.
  2. Any mobile or desktop applications developed and maintained by us.
  3. Online services offered through our platform.
  4. Products sold or advertised on our websites or associated channels.

Please note that this policy does not extend to third-party platforms, applications, or services that you access through links or integrations on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy is relevant when you engage in the following activities:

  1. Using our applications and services as an authorized user.
  2. Visiting our websites linked to this Privacy Policy.
  3. Subscribing to receive communications from us, including newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, which can include:

  1. Account Information: Details related to your user account creation and management, such as username, email address, and password hashes.
  2. Payment Information: Credit card numbers, billing addresses, and payment history when you make purchases on our platform.
  3. Financial Information: Bank account details, investment portfolios, or other financial records that you choose to share with us for specific services.
  4. Purchase Information: Items you buy from us, purchase frequency, and related transaction details.
  5. Mobile Device Identifiers: Unique device IDs, mobile network information, and location data from your mobile devices when you use our mobile applications.
  6. Location Data: Geolocation information provided by your browser or device when accessing our services.
  7. Feedback: Responses to surveys, reviews, or comments that you voluntarily submit to us.
  8. Social Media Information: Data from social media platforms (if connected through an account) such as user preferences, posts, and interactions.
  9. Product Information: Details about products you browse, search for, or purchase on our e-commerce platform.

We collect this data through various methods: user inputs (e.g., forms), tracking technologies (like cookies and pixels), analytics tools, and third-party service providers.

Cookies

Gold Coast Chiropractic uses cookies to enhance your experience and understand how users interact with our website and applications. Cookies can be categorized as:

  1. Strictly Necessary: These ensure basic functions like login and navigation work correctly.
  2. Preference: Cookies that remember your preferences, such as language settings or display options.
  3. Analytics: Used to collect aggregated data about site usage, including number of visitors, bounce rates, and popular pages.

Users can manage non-essential cookies through our Cookie Manager, allowing you to customize your cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary for the purposes it was collected or as required by law. Once the purpose is fulfilled, or when the retention period expires, we securely delete or anonymize the data.

Security Measures

To protect your personal data, Gold Coast Chiropractic implements robust security measures:

  1. Encryption: We use encryption protocols to secure data during transmission and storage.
  2. Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict data protection standards.
  3. Access Controls: Only authorized personnel can access sensitive data, and their access is regularly reviewed.

Children’s Privacy

Gold Coast Chiropractic does not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us, and we will take immediate steps to rectify the issue.

Your Rights (Depending on Your Location)

The privacy laws in different jurisdictions grant individuals various rights regarding their personal data. Here are some common rights:

  1. Access: The right to request access to your personal data held by us.
  2. Rectification: Requesting corrections or amendments if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Asking for the deletion of your data, subject to certain exceptions.
  4. Restriction: Limiting our processing of your data in specific circumstances.
  5. Portability: Obtaining your personal data in a structured, commonly used format, and transferring it to another controller.
  6. Objection: Objecting to the processing of your data for specific purposes.
  7. Non-Discrimination: The right not to be subject to automated individual decision-making or profiling that significantly affects you.
  8. Data Portability/Withdrawal of Consent: The ability to withdraw consent at any time, except where we have a legitimate interest for processing.

To exercise these rights, please contact our Data Protection Officer using the details provided in the ‘Contact Information’ section below. We will respond to your requests as required by applicable law.

Changes to Policy

Gold Coast Chiropractic reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, and we encourage you to review it periodically.

Contact Information

For questions related to privacy, data requests, unsubscriptions, or feedback:

We value your trust in our company, and we are committed to maintaining the highest standards of data protection and privacy.